If your goods are faulty or arrive damaged you must inform us within 7 working days. If your goods are not faulty you must return them to us at your own cost, unused and in their original, unopened packaging. If you wish to return an item for an exchange or refund, you must inform us within 14 days. Please note that the above terms will not affect your statutory rights.įor more information about our returns policy, please visit: WALLPAPER RETURNS WILL INCUR A 20% RESTOCKING FEE We recommend requesting a sample | We are unable to accept returns of part orders of wallpaper.
Items must be returned unused, in their original packaging, with proof of purchase and any returns note we include with your order.ĮXCEPTIONS: (but not limited to) We regret we cannot accept returns on the following items unless they are damaged or faulty: If you would like to return your order because you have changed your mind, please contact us within 14 days - email the web team at and we will get back to you as quickly as possible. If your order arrives damaged or your goods are faulty, please inform us within 7 days of receiving it.
We offer our customers the facility to return or exchange items bought online by contacting our web team or by calling into our showroom. Our specialist couriers will contact you to arrange the delivery of large, heavy or fragile pallet delivery items. Items dispatched by standard delivery Via our Courier and should arrive within 3 - 5 working days. Should you not respond to the calling card within 5 days, the goods will be returned to us and a re-delivery charge will be applicable. If a calling card is left you can contact them directly using the details on the calling card or contact our Customer Services or on 02890839971. Parcelforce and Dx freight will send a notification via Text or email for your delivery details. ** Large pictures & glazed pictures will need to be crated in a wooden box to avoid damage while in transit. Large: Large Furniture Items: Dining tables, Sideboards etc. If you require any additional information or would like to speak to us please contact us on Tel 02890 839971 alternately email us & Standard size items are not bigger than 100 cmsįragile: Mirrors, Large Pictures, Glazed Pictures Our Standard delivery will be delivered via our Couriers Parcelforce, DX Freight or equivalent within 3 - 5 days, delivery charges will be applied to your cart when ordering which will depend on your items size or if the item is fragile. Click on the link to see a a more detailed cost for delivery. We try to keep delivery prices as competitive as possible and always aim to offer best possible value for money with a service that’s second to none. Sorry we do not offer next day delivery or express delivery as we feel delivery companies struggle to meet this target. Graham & Brown - Tramento Wallpaper Collectionīeautiful Inside & Out! Let's Chat Little Greene Paint. Graham & Brown - Restore Wallpaper Collection Graham & Brown - Oblique Wallpaper Collection Graham & Brown - Minimalist Wallpaper Collection Graham & Brown - Imperial Wallpaper Collection Graham & Brown - Hybrid Wallpaper Collection Graham & Brown - Horizon Wallpaper Collection Graham & Brown - Glasshouse Wallpaper Collection Graham & Brown - Floriculture Wallpaper Collection Graham & Brown - Florentia Wallpaper Collection Graham & Brown - Explorer Wallpaper Collection
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